Avenue Pharmacy

Client Background

Pharmacist and business owner Saran Sachdeva decided that his premises required a full refit. Carrying out his due diligence he contacted two companies, one a local shop fitter and pharmacy design and installation specialists – Rapeed Design. Mr Sachdeva knew he needed a company that would ease the pressure and understand why the pharmacy design, the layout and the dispensary flow -among other vital factors were key to future proof his business. After deliberating between the two quotations he knew he’d made the right choice with Rapeed Design.

Points of note

Previously trading as The Pantry, a local café, Avenue Pharmacy received a full refit package including a design consultation, a feasibility study, a local area assessment followed by a health hub review. Rapeed Design had evaluated the overall business needs and each aspect of the design had been closely considered.

There is no denying that there was a price difference in the quotations that Mr Sachdeva had received from the local shop fitter and the one from Rapeed Design. It is a fact that many of our clients have pointed out to us time and time again – as does Mr Sachdeva. Despite leaning towards the lower price, he recognized that Rapeed Design had done a lot of the work for him and we understood how to help maximize his business.

After seeing the plans and 3D presentation from Rapeed Design, Mr Sachdeva said, “It was a no brainer for me.” He explains in the video that the design offered by the other shop fitting company would have looked good, but it lacked substance to add value to his business. He said, “The designs were miles apart. As good as it would have looked it would not have been future proofed.”

Speaking of the final finished pharmacy Mr Sachdeva said, “I asked for a light airy feel and that’s exactly what we got. I am really happy with the refit and happy with the responses we have got. It’s a good layout. The staff and customers have been really over the moon with it. Especially the staff as they worked here when it wasn’t a pharmacy.”

The brief for Avenue Pharmacy was to create a light and airy feel that is clinical, but nice and easy and simple to maintain. The clean retail lines make customer browsing easier. The addition of a fully DDA compliant consultation room allows for focused patient consultations, flu vaccinations and for MURs to be carried out. He adds, “The finer aspects were closely considered by Rapeed Design.”